The Beat: The Puls Blog

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Technician Spotlight: Meet Phone Repair Tech Thomas H.

At Puls, we have hundreds of talented technicians with all different backgrounds, walks of life, specializations and experiences, throughout most major cities nationwide.
 
To help The Beat readers get to know our one-of-a-kind technicians, we've introduced Technician Spotlight segments, which are brief Q&A interviews to learn all about our beloved techs.
 
Read real stories, insights and fun facts from our team of experts to find out what it's like to be a Puls technician, how they got started, crazy repair and installation stories, and much more.

Name:

Thomas H.
 
 

Service City & State:

Atlanta, GA
 
 

Specialization:

Phone repair

Hometown:

Buffalo, NY
 
 

Years of technician experience? 

6
 
 

How did you discover Puls? 

The internet
 
 

What’s your favorite thing about working for Puls? 

The flexibility and Joe the dispatcher
 
 

Craziest place you've done a phone repair? 

On an airplane
 
 

What show are you binge-watching these days? 

Game of Thrones
 
 

What’s the most challenging device to repair? Why?

iPhone 7 charging port. You have to remove the entire motherboard and it’s very time consuming.
 
 

What’s your favorite device to repair or install? Why? 

iPhone 6, it takes me [just] 4 minutes to swap a screen out.
 
 

Just for fun:

Puls
Puls
The Puls team is incredibly passionate about our service and our customers. So much so that we want to share our insights on TV mounting, garage door repair, appliance repair and more with the general public. Look to The Beat for advice and tips on a wide variety of in-home topics, and hopefully you'll learn a thing or two.

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