Puls Technician Blog

Technician Spotlight: Meet Phone Repair Tech Thomas H.

Written by Puls | 12/31/19
At Puls, we have hundreds of talented technicians with all different backgrounds, walks of life, specializations and experiences, throughout most major cities nationwide.
 
To help The Beat readers get to know our one-of-a-kind technicians, we've introduced Technician Spotlight segments, which are brief Q&A interviews to learn all about our beloved techs.
 
Read real stories, insights and fun facts from our team of experts to find out what it's like to be a Puls technician, how they got started, crazy repair and installation stories, and much more.

Name:

Thomas H.
 
 

Service City & State:

Atlanta, GA
 
 

Specialization:

Phone repair

Hometown:

Buffalo, NY
 
 

Years of technician experience? 

6
 
 

How did you discover Puls? 

The internet
 
 

What’s your favorite thing about working for Puls? 

The flexibility and Joe the dispatcher
 
 

Craziest place you've done a phone repair? 

On an airplane
 
 

What show are you binge-watching these days? 

Game of Thrones
 
 

What’s the most challenging device to repair? Why?

iPhone 7 charging port. You have to remove the entire motherboard and it’s very time consuming.
 
 

What’s your favorite device to repair or install? Why? 

iPhone 6, it takes me [just] 4 minutes to swap a screen out.
 
 

Just for fun: